Terms and Conditions

Welcome to Mainstay Abroad!

These terms and conditions outline the rules and regulations for the use of Mainstay Abroad's Website, located at https://www.mainstayabroadvisaseva.in.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Mainstay Abroad if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Mainstay Abroad, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Mainstay Abroad and/or its licensors own the intellectual property rights for all material on Mainstay Abroad. All intellectual property rights are reserved. You may access this from Mainstay Abroad for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Mainstay Abroad

• Sell, rent, or sub-license material from Mainstay Abroad

• Reproduce, duplicate or copy material from Mainstay Abroad

• Redistribute content from Mainstay Abroad

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Mainstay Abroad does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Mainstay Abroad, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Mainstay Abroad shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Mainstay Abroad reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Mainstay Abroad a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Mainstay Abroad; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Mainstay Abroad. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Mainstay Abroad's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Terms and Conditions

Effective Date: 24/09/2024

Welcome to Mainstay Abroad! By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully.

1. Introduction

Mainstay Abroad ("we", "our", "us") offers services including travel bookings, visa assistance, study abroad programs, language training, and job-seeking guidance. By using our website, you agree to abide by these terms.

2. Services

• Travel Bookings: We assist in flight, hotel, and tour bookings. All bookings are subject to availability and the terms of the respective service providers (airlines, hotels, etc.).

• Visa Assistance: We provide visa guidance and processing services. However, visa approval is at the sole discretion of the relevant embassies or consulates.

• Training Programs: Our IELTS, TOEFL, PTE, and spoken English training programs follow specific schedules and fees, which may vary by course.

• Job-Seeking Programs: We assist in job-seeking guidance, but we do not guarantee employment.

3. Booking and Payments

• Booking Confirmation: Once you make a booking, we will send a confirmation via email. Please review the details carefully and notify us immediately if there are any discrepancies.

• Payments: All payments must be made as per the instructions provided during the booking process. We accept various payment methods, including credit/debit cards and bank transfers.

4. Cancellations and Refunds

• Travel Bookings: Cancellations and refunds are subject to the terms of the service providers (airlines, hotels, etc.). Please refer to our Refund Policy for more details.

• Training Programs: Cancellations for training programs must be made at least 4 days before the start date to qualify for a full refund. See our Refund Policy for more information.

5. User Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information during the booking and application process.

• Comply with all travel regulations, including visa requirements, health protocols, and local laws of your destination.

• Respect the intellectual property rights of Mainstay Abroad and other third parties.

6. Liability Disclaimer

Mainstay Abroad acts as an intermediary between clients and service providers (airlines, hotels, visa agencies). We are not liable for any loss, damage, or delay caused by third parties, including but not limited to cancellations, changes in travel schedules, or visa denials.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Mainstay Abroad or its licensors and is protected by copyright laws. You may not copy, reproduce, or distribute any part of our website without prior written consent.

8. Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting. Please review these terms regularly to stay informed.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Bhubaneswar, Odisha.

10. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Mainstay Abroad
Email: info@mainstayabroadvisaseva.in
Phone: +91 9178017011
Address: Bhubaneswar, Odisha, India

Privacy Policy

At Mainstay Abroad, we are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.

1. Data Collection

We collect personal information such as your name, contact details, passport information, and payment details when you make bookings or inquiries. We may also gather non-personal data like your IP address and browser type for site improvement.

2. Use of Information

Your data is used to process bookings, provide customer support, and communicate with you about services. With your consent, we may also send promotional emails or newsletters.

3. Data Sharing

We do not sell or share your personal data, except with trusted partners (airlines, hotels, etc.) for booking purposes or when required by law.

4. Security

We use encryption and secure servers to protect your information, but no system is entirely risk-free.

5. Your Rights

You have the right to access, update, or delete your personal data. You can also opt out of marketing communications at any time.

For more details or questions, please contact us at mainstayorg.info@gmail.com or call +91 9178017011.

Refund Policy

At Mainstay Abroad, we prioritize transparency in our services and refund processes. Please carefully read the following refund conditions, as refunds are subject to the specific policies outlined below:

1. Visa Services

• No Refund in Visa Fee: Once a visa application is submitted to the embassy or consulate, the visa processing fee is non-refundable, irrespective of the outcome of the application.

• Embassy Refund Policies: Refunds may differ based on the policies of individual embassies. Mainstay Abroad is not liable for any refunds if an embassy has a non-refundable policy.

• Visa Refusal: There will be no refund if your visa application is denied by the embassy or consulate for any reason.

2. Consultation Services

• No Refund After Consultation Begins: Once our consultation services (visa guidance, travel planning, etc.) have begun through any form of customer support (phone, email, or in-person), no refund will be provided for consultation fees.

3. Bookings (Flights, Hotels, and Other Services)

No Refund Unless Cancellation Policies Are Met: Refunds for travel bookings (flights, hotels, tours, etc.) are subject to the cancellation policies of the service providers. No claim for a refund will be entertained unless the cancellation meets the specific requirements of these providers.

4.Training Programs (IELTS, TOEFL, PTE, Spoken English, etc.)

No Refund Once Course Starts: Once the training program has commenced, no refunds will be issued, regardless of participation or completion.

5. Attestation Services

1.No Refund for Completed Attestations: Once document attestation has been completed, no refund will be provided. No refund if any additional services included during stamping, apostle, attestation that include courier, representative price, consultation fee, embassy fee and other legal seal and signature done.

6. Passport Applications

• No Refund Once Officially Paid: Once the payment for a passport application has been made, it is non-refundable, even if the application is canceled or denied.

7. Job-Seeking Programs

• No Refund: There will be no refunds for fees related to our job-seeking assistance programs, irrespective of the outcome. As Mainstay Abroad never gives commitment on overseas employments and embassies decision on approval or refusal. It entirely processes from consideration from employer and embassies. The labor cost for job matching, cv/resume making, cover letter design, motivation letter design and job posting are on our service fee which is completely non-refundable if processing begins with transparent communication with clients.

8. Study Abroad Programs

• Consultancy Fee: You may request a refund for the consultancy fee related to study abroad programs only if the general conditions and terms discussed prior to the service are met. 50% percent of consultancy fee is non-refundable if work has been initiated regarding overseas education services. A refund can be accepted in the form of failure of execution if nothing has been taken into consideration. Your refund can be granted if request has been raised within 15 days from the date of acceptance.

• No Refund on College/University Payments: There will be no refunds for any payments made to universities or colleges or for any bookings done on your behalf.

• No Refund for Visa Processing: Once a visa has been processed for study abroad purposes, no refund will be issued.

9. Embassy and Document Processing

• Non-Refundable Embassy Policies: Mainstay Abroad is not responsible for providing refunds if embassies maintain a non-refundable policy.

• Document and Appointment Fees: Any payments made for document processing, embassy appointments, or VFS services are non-refundable unless VFS terms and conditions allow it.

How to Request a Refund

To request a refund (where applicable), please contact us at info@mainstayabroadvisaseva.in or call +91 9178017011 with the details of your service. Requests must meet the specific refund conditions outlined above.

Processing Time

Refunds, if applicable, will be processed within 15 business days working days after approval.

Changes to This Policy

Mainstay Abroad reserves the right to modify this refund policy at any time without prior notice. Please check this page regularly for updates.

Thank you for reading!

Contact us for any further questions.